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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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tap arrived on time. fitted it this weekend works a treat thanks...
...stephen gilbert
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Excellent advice, followed by very quick delivery. ...
...Val Robson
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
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...Marianne Tissandier
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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Thanks for that - excellent service from your lot - Ill be back !...
...Graham D
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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