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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price....
...matthew east
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Delivered promptly and at a very competitive price...
...Chris Brownson Architect
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...
...G Nugent
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Very good service thank you...
...NIKOLAOS FOUDOULAKIS
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An excellent company to deal with, helpful and very prompt to respond to any query
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...Mr John Shorter
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Great service and value
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...Julie Carritt
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Goods arrived promptly well packaged and as ordered - thank you...
...Philip Skelton
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