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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !...
...Paul Wilson
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service...
...Dave Westlake
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Prompt delivery...
...Barbara Haydon
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again....
...Gary Mallinson
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Excellent Service ...
...Mr Gary Scott
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush....
...Robin Turner
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great service . thanks very much . trev ....
...tm building services
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you...
...Trevor Cullen
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Another hassle free purchase. Thank you....
...Jennifer Adams
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more reviews... |
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