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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris...
...Phil Harris
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
...
...Ken McGregor
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...
...Frank Neale
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Could not fault anything. Great product and delivery was the best ever....
...Phil Lawson - Lawson.Phil
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered....
...WILLIAM REGAN
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Excellent service, arrived as advised.
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...Andy Muckle
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again...
...chris exall
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...
...Carina Campbell
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more reviews... |
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