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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.... ...Robert Legg
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.... ...Mr LDJ Clark
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Thank you for sorting it out, got there in the end.... ...Michael Palmer
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Very good service excellent delivery... ...Alan Fraser Eli lilly
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,... ...Stuart Whitfield
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.... ...Michael Reavy
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ... ...Stephen Gomersall
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I was impressed at how quickly my order arrived. Many thanks... ...Alan Gibson Heating
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.... ...George Cowie
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more reviews... |
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