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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Top-notch people very very helpful...
...Constantin - VIESSMANN engineer limited
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Everything was very proffessional and as expected. Thanks...
...Colin Brocklebank
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EXCELLENT SERVICE, WOULD USE YOU AGAIN....
...Sonny Patnaik
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Arrived in good time, thanks.
Will use you again in the future!...
...Rachel Measures
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain...
...Max Soudain
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ...
...Roxana Crisan
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Checked deliverystock out of hours and still got a quick response. Spares were genuine and competetivly priced. 48 hours between ordering and delivery using standard P&P. Good service Thanks! Missus now off me back!...
...ColinKelsall
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks ...
...Minerva plumbing
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot...
...dot swarbrick
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