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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,...
...lindsey brown
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service....
...Hazel Stock
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A very fast efficient service, from ordering to delivery and communications were excellent. A pleasure doing business with you and i will recommend your company to friends.Many thanks Graham....
...graham jack
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
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...Maria Vasilyeva
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...
...S Davies
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you....
...Denise Hammond
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Great service, free delivery, highly recommended....
...Ross Emmington
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Unit received as described, within time frame stated....
...Iain Carson
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