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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
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...David Foster
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Great service ,thank you....
...Vsevolod Loktyukhov
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service delivered on time, would order again with them....
...jon pullen - J R Pullen
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Emailed to confirm delivery and came on time - great....
...Mark Brazendale
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brilliant service - very pleased thanks...
...Linda Wells
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Order arrived intact and on time. Thank you....
...Kenneth Roberts
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Great service thankyou. The first time I have used mytub and I will be using again. ...
...malcolm davies
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Excellent service, delivered bang on time....
...Richard Birtwell
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more reviews... |
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