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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Very pleased once again with your service. My order arrived as advised.Many thanks....
...Mrs B.Wootton
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again....
...Anthony Lelli - Swalcliffe park school
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery....
...LESLEY HILARY PEACOCK
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones....
...David McCombe - Mr
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks...
...Fiona Tamplin
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Order arrived on time thanks, very helpful staff when placing order....
...james thompson
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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA...
...Maralyn Anstiss
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Easy ordering process.
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...AlixPartners Ltd
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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