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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.... ...Sonia Weston
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Excellent service, many thanks... ...Stuart Coleshill
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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My order arrived safely and on time. This is a good firm to deal with and I recommend them... ...A M Smith
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!... ...Mrs Jane Shaw - Mr
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Service was good, continual feedback on progress was good... ...Whitby Seafoods Ltd
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Excellent service, superfast delivery, would use mytub again without hesitation.
... ...Mr Philip Rose
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All round 5 Star service, would recomend to anyone.... ...Anthony de Vine
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again.... ...m dowling
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ... ...Brendan Weir
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