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thanks for a very fast delivery ... ...abarker
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I have never had such good quality items from the internet. Thanks very much I will keep you in mind if I need more items. My plumber is fitting them at the moment he also said that the quality is good. Thanks again.... ...Keith Wright
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.... ...Bryan Roberts
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Very good service. Thank you.... ...Mrs P A Davies
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you.... ...Mr I Wilkinson
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Good service keen price... ...MDLamb
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fantastic great service well informed ... ...paul errington
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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