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Excellent service - communications very good...
...Richard Pinker - Mr
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order....
...David Asquith
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business...
...Toni donati
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
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...David Duncan
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers...
...Steve Greenland - Seaforth Services Ltd.
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub...
...David Mcmullon
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Very good service and stock...
...Jim scott - J L Scott building services Ltd
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery....
...michael dennis
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating....
...Gordon Scott
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