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All ok. Delivery very slow though....
...Gary Quest
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The brushes arrived next morning. Exceptionally quick service. Well done....
...G A SMITH
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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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Swift delivery as promised. Very helpful staff on chatline...
...Mark Edgar - Lincolnstudentlets
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order....
...Derek Brett
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thank you for your service the items came on time thank you...
...alex whitaker
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Order collected from local centre. Fast, efficient and excellent customer services....
...SUE MILLBANK
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future....
...Graeme Harper
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