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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
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Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub...
...Toby Lankester
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ...
...Roxana Crisan
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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Product as described. Delivery on time. Thank you....
...Mr Daniel Scherer
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!!...
...Martin Hall Mainteneance
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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Great feedback and prompt delivery....
...Allan BC Duffus
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