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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Product was delivered speedily and on time. Efficient service - thank you...
...Alan Marlow
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Cheap, good communication and promt delivery....
...Nick Gribble
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Excellent value and great customer service. Thank you...
...Keith Day
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Order arrived on the day stated. Good service....
...Andrew Smith
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Excellent service, very helpful customer service. Thank you
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...c sen
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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The item arrived next day - great service...
...Trevor Owen
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Prompt service.
Delivered part that other stockists said they could not get....
...Thomas White
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