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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.... ...james senior - james senior design
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.... ...Andrew Seaton
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Simple ordering system and prompt confirmation, updates and delivery. ... ...Louise
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.... ...Christine Sutton
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Excellent service with speedy delivery.... ...Carol Hanney
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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Awesome prices and fast delivery.... ...Douglas McConnachie
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Good service, fast response to questions and efficient delivery. Thanks.... ...Stuart Mackrell
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
... ...Paul Parry
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first class thanks. And thank you Christine for your help.... ...David Swinson - Meccon Ltd
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