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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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Excellent service- thank you. I will be passing on your details to others.
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...Lesley Bambridge
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks....
...Angela Robertson
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very good service will use again , highly recommended ...
...platters harunu tercan
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Satisfactory item and service delivery ,will use again....
...ROGER GARDNER
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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Great price and communication throughout was first class, as was the delivery -many thanks :-...
...Paul Spiers
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