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Prompt service and exactly as required - Thanks....
...William Gatecliff
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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goods arrived on time. Good service...
...Suzanne Brayley
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Customer service WAY beyond what anyone could expect. Many thanks.
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...Brian Smeed
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service....
...Dorothy Fraser
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
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...Pauline Sudworth
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you....
...William Lamberton
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter....
...Peter Short
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