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Very efficient service! Delivery was made day after order was placed - Brilliant!... ...DONNA JENKINS
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Got the right product in reasonable time at a good price - Thanks,... ...Mr David Beattie
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Good service and products... ...Joan Vickers
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.... ...Roger Elliot - Dunsop Farm
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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everything fine, pleasure to do business with MyTub! thanks.... ...John
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
... ...Henry P Robinson
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fantastic great service well informed ... ...paul errington
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.... ...Mrs. S. W. Hewitt
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.... ...GaryJones
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