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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Item delivered quickly. Good service, but delivery expensive to NIreland....
...James Morrison
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Thank you I received my order Monday 31 October as notified.
I hope thiis lasts longer than the original bracket which broke a week out of guarantee. I think there must have been a fault and the chrome must have covered up the fault in the casting.
Thanks again for excellent service....
...Keith Wright
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you....
...Angus Carmichael
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Fast and prompt service.....many thnks...
...Yaaseen Tinkouree
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Organisation was great & Delivered quickly ...
...Martin Doidge
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Very pleased with the service received. Thank you...
...Alison Hughes
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!...
...nicholas burns
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Thank you for your quick response.
Look forward to doing business going forward !...
...Cargill Meats Europe - Cargill Hatchery
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