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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you...
...Mark Topliff
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Good service, Very fast delivery, Thank you...
...Xtrac ltd
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
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...fiona duncan
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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Brilliant service. Very well packaged....
...sabrina allybokus
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Swift delivery as promised. Very helpful staff on chatline...
...Mark Edgar - Lincolnstudentlets
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you....
...Peter J Sclater
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