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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks...
...Graham Wright
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy....
...David Johnstone
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Thanks very much parts arived just when we needed them.
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...art cooling services
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very good service and delete with faulty item immediately.
Thank you...
...P Jones
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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Products at a good price, but painfully slow delivery by todays standards for easy to source items....
...Reid Carter Wilson
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks...
...Mrs Brenda Braithwaite
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard....
...David Beck
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