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Very efficient and helpful thank you ...
...Peter Brayton
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch...
...Mike Veitch
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME...
...Ibis Shepherds Bush
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you....
...David Jackson
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson...
...George W Simpson
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Good price and excellent service ...
...Dougie Skinner
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Excellent service.delivery arrived on the day it was supposed to.
Thank you...
...Judith
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
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...Alan McCullough
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