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v.good,service
would use again...
...sarah gill
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Delighted with the service. Thank you ...
...Shirley Kirk
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex...
...Alexandra Dalton
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...
...EA Hunter
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Excellent service from ordering to delivery. Well done...
...Terence Gill
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Excellent service and kept informed through out the purchase I would definatley use again...
...Robert. JenningsYoung
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Good speedy service. A*...
...plumbtech supplies
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