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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future... ...david shepherd
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended... ...Richard Metcalfe
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.... ...Peter Hull
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Order arrived on time thanks, very helpful staff when placing order.... ...james thompson
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Excellent value, with equally good delivery.... ...Michael Whitehouse
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul... ...Paul Cappleman
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Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again.... ...MISS E R MCHALE
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ... ...Paul OBoyle - Q3
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ... ...Stephen gates
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Delivered as stated and am happy with service overall... ...Ralph Nader
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