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I got the package, all right... ...Lajos Sándor - Heating Company Kft
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.... ...Romney Hythe
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Excellent and helpful service. ... ...Christopher Chorley
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Order has been received. Everything fine. Thank you. Colin Hadley.... ...Colin Hadley
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Excellent customer service all round and prompt delivery!... ...A Gill
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Delighted with the service received. The product was well priced and exactly as described. Delivery was prompt and the goods received on the promised date.
I will have no hesitation in using the company again and recommending it to others.
Thank.
Roger Smallshaw... ...roger smallshaw
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though... ...Peter Durrant
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ... ...Alan Jackson
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items received with in 2 days brilliant service!
... ...david higgs
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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