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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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We have found your company great to deal with , the ladies in sales have been brilliant....
...Cornwall Wetrooms
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide....
...V. Robertson
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Excellent service and fast delivery. A big thank you especially to Christine for her help...
...Robert dowles
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Helpful assistant, fast safe delivery, Many Thanks....
...Mr Graham Farmer
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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Excellent service.
Many thanks,
John....
...JOHN BOWERS
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1 st Class service
many thanks...
...G Heywood
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Excellent service and price we will defiantly be using you again ...
...TAP Mechanical LTD
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Very Good service Thank You...
...Bean on the Run LTD
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