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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!...
...Philip Gould
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed....
...Mr David John Fallon
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
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...Charles Smith
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others....
...Brenda Bell
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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THE WEBSITE WAS EASY TO USE, THE GOODS WERE EXACTLY AS DESCRIBED AND ARRIVED VERY QUICKLY. THANK-YOU...
...ST DAVIDS VACATION CLUB
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!...
...Heather Herbert
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Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren...
...Darren Murley
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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