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Very good service excellent delivery...
...Alan Fraser Eli lilly
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done....
...Graham Wright
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again....
...Chris Mitchell
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN...
...Rob Poulton
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Good communication,quick delivery and good value, just the service we are all looking for...
...Terence Falcus
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,...
...Stuart Whitfield
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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