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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Good service, fairly quick delivery - all good...
...Andrew John STANLEY
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you....
...jayne baccoli
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cant fault your service...
...andy ablett service
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Part arrived OK, Thanks...
...P Brereton
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good....
...Ann Kingdon
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...
...Richard Preuth
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Brilliant as before and great advice....Cheers!...
...clifton dental care
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Very impressed with serice....
...Susan Collins
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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