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first class service no complaints... ...martin jones
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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.... ...C CUTLER
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.... ...PETER A SMITH
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Excellent service and a competitive price.... ...Lou Harding
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A OK... ...Dave Lipscombe
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I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks.... ...Janet Johnson - Johnson Gardening Services Ltd
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good service kept well informed thanks will use again... ...Mark Gough
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.... ...scott windeatt
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.... ...Paul Beardmore
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more reviews... |
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