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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Wonderfully efficient. Thank you....
...Mr Robin Hooper - Tar Hinton Farms Ltd
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future....
...Richard Ward
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary....
...Roger Mills
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Good service, order arrived within a few days....
...William Bennett
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Thanks for the quick delivery. The Driver was a very friendly chap!
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...Martin Miles
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Item arrived on time and in exoected condition
will use you again
thanks...
...david chesworth
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Thank you for sending my loom part.It did arrive on time.Bob...
...robert lear
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