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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Thanks for your promp service the package was well protected. ...
...Robert Joseph Wilson
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...
...Jay Jeffery
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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss...
...andy moss
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Extremely efficient and fast. Would use again....
...Andrew Jackson
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service....
...peter dutton
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!...
...Stewart - Stewart
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Dear Sirs, I ordered 2 "Belling 082602051 Door Springs(Grill)Product ID 377854. But only recieved one. Could you please send the second one ASAP. Many thanks , D.M. Fenn...
...Mr D.M. Fenn
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF...
...Alan Franklin - Banner Property Franklin Ltd
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