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Great service, friendly, helpful and quick....
...John McQueen
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you....
...Octavian Galla
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks....
...Carl Whorton
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Delivered my item as per the description and on the date advised. Great price too....
...Julie Lacey
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service....
...ta Moira Tonna Designs
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A great on-line purchase experience excellent service with excellent communications....
...Mark Line
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more reviews... |
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