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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Thanks for all.
Good service and answer To customer.
Thanks.
...
...juan pablo escalante - SEM
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Super efficient from start to finish, arrived before expected date, top service...
...Steven Dorans - Total Property Care
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Superb service as always....
...Steve Faley - Ondemand Plumbing
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...
...David Betts - NA
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay....
...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy....
...Arthur Elliff
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!...
...DAVID BOWERMAN
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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