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Thank you we received our order, with good customer service.
Thank you...
...karen hounsell - kennet court
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager...
...Adrian Jarvis rspb
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Great price. Fast dispatch and delivery by UPS. Faultless!!!...
...Will Ball
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
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...Helen
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Very helpful and excellent service- many thanks
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...Martin Downes
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excellent service would use again...
...karen bromfield
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Excellent service, kept me regularly informed of order status & order delivered on stated day
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...karen brogan
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Could be a quicker delivery time....
...Coherent Scotland Ltd
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more reviews... |
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