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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub...
...Because I like It Ltd
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH....
...Ernest Scott Smith
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Very good service, arrived on time and in good condition.
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...Blacknoll Limited
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Overall good service. Quit expensive delivery charge for a small item....
...Jeremy Shearmur
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...
...Clyde DMello
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said...
...Brian Madden
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon...
...R Mackinnon
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Great Service, just the right item, came on time. I will use Mytub again...
...Geoffrey Taylor
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Part sourced and delivered as promised on due date, thanks...
...Stephen Porritt
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