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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks....
...Mike Parkin
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Good products and good service....
...Bruce Bennett
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Great!...
...RainerBaersdorf
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Thanks very much the part you sent me did the trick ...
...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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The product came in good time ...
...Stephen Carson
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The usual prompt response, keen price, and excellent delivery service with very helpful driver....
...Ms S E Ellis
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Goods received on time in good condition thanks...
...John Botterill
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Very good service, arrived on time and in good condition.
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...Blacknoll Limited
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