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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Hi
Used MyTub for pc component for a combi boiler.
They are very conscientious in there business and
good at communication, though let down with delivery
dates proberbly not of there making.
Good company to work with. ...
...Ronald Shore-Marston
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...
...R Walden
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Delevery took a very long time...
...Barry CampbellTaylor
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
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...Jim Gardiner
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Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...
...Anthony Stark
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Good service, goods arrived on time....
...Richard G Naden
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Excellent service. Thank you so much...
...Helen Murray
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
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...Chris Askew
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks....
...Henry Duncan
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more reviews... |
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