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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included....
...Dr Alexander Morrison
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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great customer service and communication. Competitive prices too....
...Charles Nicholls
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received....
...Antony Durrant
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Tremendous product and great service....
...Sean Ramsden
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very good fast service. ...
...chris towle
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The taps arrived as promised and the quality appears good.
Frank Webb...
...Frank Webb
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Goods were a good price and delivery was on the forecast date of 5 working days. Unfortunately I was out! but delivery was rearranged for 2 days later and goods arrived by 10:00 on that day....
...David Langan
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Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. ...
...Christopher Peters
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