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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company....
...Mr. F. McSkimming
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Service, product , delivery etc all very satisfactory thank you....
...Robin Kooistra
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...
...Colin Edward Townsend
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My order arrived safely and on time. This is a good firm to deal with and I recommend them...
...A M Smith
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!...
...Margaret Pringle
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Special order delivered when promised great service thanks...
...Steve Reid
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Item received promptly thank you....
...Rachel Goodacre
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
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...George Carmichael - Turner and Price Ltd
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