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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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fast service , pleasure to deal with...
...paul king
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Perfect and prompt service.
Many thanks...
...MarK Seager
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks....
...Nannette Innocenti
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...A.BRYANT
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...
...Neil Harper
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Good service and products...
...Joan Vickers
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...
...David Betts - NA
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more reviews... |
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