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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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Hallo. As you said this item is no longer available. You have offered to look at alternatives. The cooker is a Belling Farmhouse Cookcentre Model No 110 serial number 62100009. The obsolete part number was 082604898.
Many thanks Brigitte Studley...
...Brigitte Studley
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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Good service and quick delivery. No problems at all. commendable. ...
...Phillip John Stocking
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine....
...Scott Pattison
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First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant...
...Stewart Plastics
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards...
...Kenneth Bamford
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Very pleased with the service provided. Would definitely use your services again...
...Jean Fozard
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again....
...windridge Coatings
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more reviews... |
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