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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified....
...Bruce Armstrong
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
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...Kath Hall
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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout....
...Brian Shaw
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again....
...Mark Day
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...
...Paul Kernan
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The service from mytub was first class. Thank you. ...
...JOHN MCCARTHY
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service....
...Janet Burrows
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne...
...Mrs Christine Milne
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
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...Anthony Liverpool
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