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Delivered on the date confirmed all in good order... ...Mrs S Robertson
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ... ...David Standing
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".... ...Marjorie Walker
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cant fault your service... ...andy ablett service
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Prompt delivery and a good price. Quite rare to find spare parts with such ease... ...MRS C WISEMAN
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.... ...Bruce Armstrong
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excellent service once we actually got to speak to a customer service agent.... ...Peter Jones - Peter Jones Electrical Installations
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order completed as stated many thanks... ...jim poulton
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.... ...Vitor Ferreira
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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