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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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Order received thankyou....
...Simon Hartshorne
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks...
...Tim Pearce
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Unbelievably fast delivery and great product, thank you....
...phil benn
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fast service , pleasure to deal with...
...paul king
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Excellent communication so i could keep my customer upto date...
...dan morgan
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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very straightforward - thank you!...
...Steve Dixon
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You....
...Eric Agar
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more reviews... |
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