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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go...
...Vineet Singh
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service....
...Gavin KingSmith
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias...
...Jennifer Mathias
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard....
...David Beck
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Good communication and dispatched as advised...
...David Roberts
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!...
...James Bailey
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!...
...Mr. Kevin Gumbrell
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