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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks....
...Pauline Barthel
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again...
...Glenda Garcia
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Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you...
...Matthew Hipwell
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thanks very much arrived in good time now we have a hot shower :O))))
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...Alison Digby
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again...
...terry fox
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very satisfied with the service...
...joyce jobling
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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good communication and goods as expected...
...St Monica Trust
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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