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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day....
...Mr CJ Wynn
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons...
...Scott Combustion Ltd
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company....
...Patricia McCarter
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...
...Martin Tlaskal
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...
...Vinay Thadani
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)...
...mrs janette kirkpatrick - calmac developments ltd
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Goods received as ordered delivery is a bit slow....
...Steve Davis
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Excellent service,very quick delivery,great price and great product with excellent comunication....
...Andrew Jackson
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...
...John Trafford-Owen
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