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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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Delivered as advised...
...Andy Reed
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much....
...Angela Foister
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service....
...Diane Curtis
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Competitive pricing, free and timely delivery.Fuss free....
...Patrick Howley
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
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...Lesley
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you...
...Craig Myers
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Quick delivery, Excellent quality. Would use again....
...Polly Ryan
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks...
...Liz Pounsett - Oakland Air Control
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